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15% off your first order £50+ with code WELCOME15 - free delivery on all orders
Free delivery on all orders.
Which company delivers our parcels?
We use Royal Mail Tracked 24 for the majority of our parcels and they will arrive between 2-7 days after purchase.
Can I track my delivery?
You will receive tracking details and delivery information from Royal Mail or other carriers once they are in possession of your order.
Has my order been dispatched?
We will always email you to let you know when your order has been sent.
When will I receive my order?
You will receive your order within 7 working days, though, the majority are shipped on or the day after they have been placed.
Please note that orders are occasionally delayed due to bank and public holidays, and it is recommended to allow extra time for your order to arrive during these periods.
Whilst we endeavour to process all orders as quickly as possible, we occasionally experience delays in stock shipments and/or other factors beyond our control. We will only contact you if we are unable to complete your order within 7 working days.
If your order has been dispatched and you haven’t received it and it is past its estimated delivery date please email [email protected] or call 01982 240120 within 7 days.
We are more than happy to answer any queries or provide updates on the status of your order upon request.